About Me

copyeditingI studied English Literature in college and eventually earned a Bachelor of Arts in English/writing from the University of California at Berkeley.

I also always had an interest in software and technology, so after graduating I paired these skills and interests to become a technical writer. The more I learned about software, the more I began to learn and understand coding and HTML.

As the internet began to emerge, I began developing websites for personal use, various small businesses and other contract work. I’ve always kept up with changing internet trends, so have also worked with blogging, developing other on-line content, and social media management. Over the past 5 to 7 years I’ve learned how to use and customize WordPress sites, and in the past 2 years I have grown into working on mobile applications and websites optimized for mobile devices. I continue to grow and add to my skills as technology changes and more platforms become increasingly popular.

It’s difficult to explain, much less convince someone, that I enjoy doing the type of work that most people find tedious and impossible… managing details, data analysis (looking at spreadsheets), organizing content and information, proofing, editing, conversion from one type of format to another… this is the type of work that I really love to do. I’m also just plain passionate about getting it right, making sure its thorough and complete, and adding whatever extras I can to also make it really great (whatever it may be).

I enjoy lending my expertise to anyone who needs help to publish printed or online content. I also provide consulting to demystify the internet by providing tips and resources for small business owners who want to grow their business online.

Contact:
Imani Brown
415-508-8277
contact@freelancetechnicalwriter.org

More About Me

How does my service stand out?
I have great attention to detail and a broad variety of skills that come together cohesively. I know writing, content organization and how to present information effectively. I also know how to research to find information when I don’t immediately know the answers that are needed to solve a problem. For example, I am working on the redesign of a website for a musical chorus. Beyond upgrading the website I was able to tap into my experience in other areas to suggest that they add a page selling logo t-shirts and upgrading their song sampler page to use a more sophisticated music player. These types of ideas come from very diverse experience in writing and working in areas from technology to music and fashion to cosmetology and so on.

What I you enjoy about my work?
What I like most is learning new information constantly. Writing about different topics or proofreading and editing gives me access to tons of different subject areas. I’m interested, so it makes the work engaging.

How I got started…
I studied English Literature in college and eventually earned a Bachelor of Arts in English/writing from the University of California at Berkeley. I also always had an interest in software and technology. I paired these skills and interests to become a technical writer. The more I learned about software, the more I began to learn and understand coding and HTML. As the internet began to emerge, I began developing websites for personal use, various small businesses and other contract work. I’ve always kept up with changing internet trends, so have also worked with blogging, developing other on-line content, and social media management. Over the past 5 to 7 years I’ve learned how to use and customize WordPress sites, and in the past 2 years I have grown into working on mobile applications and websites optimized for mobile devices. I continue to grow and add to my skills as technology changes and more platforms become increasingly popular. I enjoy lending my expertise to anyone who needs help to publish printed or online content. I also provide consulting to demystify the internet by providing tips and resources for small business owners who want to grow their business online.

My advice to clients looking for someone in my area of work…
I provide advice for hiring a technical writer here… This advice can apply to hiring other people in similar fields. You should ask for samples and give a writing test if possible. Most importantly, you should have a very clear vision of what you want and your expectations. Get specific about the types of tools and software you will want your writer/editor to use. Will they be asked to work with graphics or screen shots? Will they have real subject matter experts to work with, or will they only develop content from design documents or requirements? Make sure your job requirements and qualifications are very clear before you post the position.

What questions should customers think through before talking to professionals about their project?
Both of my parents owned their own successful businesses when I was growing up. As a result, I had very early exposure to developing a strong work ethic. I know what it means to provide exceptional customer service, quality of service, and to follow-up, follow through, and deliver. This is the only way to keep customers happy and to keep their business. I apply these same principals to my freelance work and typically deliver beyond what is expected.

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